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Jack Springman, Innovation Director
Ctrl Shift
Our project faced a number of challenges working across countries, language barriers and time constraints.
Pivot were both responsive and flexible, delivering high quality outputs. Customer journey pain points were clearly outlined and new service opportunities identified, much to the delight of our client who is looking to expand the work into other journeys.
The team worked extremely hard to meet our needs and deliver the project, we look forward to working with them again.
Anna Ramirez,
Insight Director
Jaguar Land Rover
We worked together on an international project that had a LOT of stakeholders.
Pivot did a great job managing these relationships, all the while delivering to tight timelines.
Plus we had a lot of fun working together!
Alex Higgs,
Product Principal
Just Eat
We worked on a project that was central to our brand's purpose.
We went from user insight, to creating solutions and then prototyping pretty quickly.
Pivot were always super responsive to our requests and enthusiastic about solving our business challenges.
Jack Springman, Innovation Director
Ctrl Shift
Our project faced a number of challenges working across countries, language barriers and time constraints.
Pivot were both responsive and flexible, delivering high quality outputs. Customer journey pain points were clearly outlined and new service opportunities identified, much to the delight of our client who is looking to expand the work into other journeys.
The team worked extremely hard to meet our needs and deliver the project, we look forward to working with them again.
Anna Ramirez,
Insight Director
Jaguar Land Rover
We worked together on an international project that had a LOT of stakeholders.
Pivot did a great job managing these relationships, all the while delivering to tight timelines.
Plus we had a lot of fun working together!
Alex Higgs,
Product Principal
Just Eat
We worked on a project that was central to our brand's purpose.
We went from user insight, to creating solutions and then prototyping pretty quickly.
Pivot were always super responsive to our requests and enthusiastic about solving our business challenges.
Jack Springman,
Innovation Director
Ctrl Shift
Our project faced a number of challenges working across countries, language barriers and time constraints.
Pivot were both responsive and flexible, delivering high quality outputs. Customer journey pain points were clearly outlined and new service opportunities identified, much to the delight of our client who is looking to expand the work into other journeys.
The team worked extremely hard to meet our needs and deliver the project, we look forward to working with them again.
Anna Ramirez,
Insight Director
Jaguar Land Rover
We worked together on an international project that had a LOT of stakeholders.
Pivot did a great job managing these relationships, all the while delivering to tight timelines.
Plus we had a lot of fun working together!
Alex Higgs,
Product Principal
Just Eat
We worked on a project that was central to our brand's purpose.
We went from user insight, to creating solutions and then prototyping pretty quickly.
Pivot were always super responsive to our requests and enthusiastic about solving our business challenges.
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Rob Fallon,
Product Lead
Vodafone
We needed to find out what customers needed from our cloud products.
Pivot identified key pain points and helped us brainstorm solutions.
Understanding our urgencies without impacting the excellent quality of work.
Jack Tilley,
Marketing Director
O2
Figuring out how to price your product isn't easy.
We were able to go-to-market with a pricing strategy grounded in user feedback.
The debrief also went down a treat with senior stakeholders.